Shipping Policy
Key Details
- Order Cut-Off Time: 16:00 GMT
- Processing Time: 1–2 days (Monday to Saturday)
- Transit Time: 4–6 days (Monday to Saturday)
- Total Delivery Time: 5–8 business days
- Free Delivery: Available for all orders within the United Kingdom
Shipping Process
After placing your order, you will receive a confirmation email indicating that processing has begun. Orders placed before 16:00 GMT are processed within 1–2 days (Monday to Saturday), after which they are dispatched for delivery. Transit time typically takes 4–6 days (Monday to Saturday), resulting in a total delivery time of approximately 5–8 business days. Once your order has been shipped, you will receive a separate email containing tracking information. Free delivery is available for all orders within the United Kingdom.
Potential Delays
If your order has not arrived within the expected delivery time, please allow up to 2 additional days (Monday to Saturday). Make sure to check your tracking information. If the package still does not arrive, contact us and provide your order number so we can assist you.
Cancellations
To cancel an order, please contact us at info@evriona.com as soon as possible. Once processing has started, orders cannot be canceled.
Damaged or Incorrect Items
If your order is received damaged or contains the wrong item, please send clear photos of the issue to info@evriona.com. We will arrange for a replacement or the correct item to be sent promptly.
Feeling unsure or need more details? Simply reach out using any of the contact options below, we’re here to help!
Customer Service Hours:
Monday to Saturday: 09:00 - 17:00 GMT
Email: info@evriona.com
Phone: +31658985139
Contact Form: Open Contact Form